appleseed inspirations PTY LTD
Privacy Policy

This document sets forth the Appleseed Inspirations Pty Ltd (“Appleseed Inspirations”) Privacy Policy (the "Privacy Policy") for this website, www.appleseedinspirations.com.au (the “Site”), and any associated ‘offline’ activities, e.g. personal information ("personal information" is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) submitted on physical Client Details or Service Agreement forms, in accordance with the Privacy Amendment (Private Sector) Act 2000. If you wish to access and/or correct such information, please see instructions for doing so in the section entitled "Updating your personal information and privacy preferences." If you have any queries or concerns about the Privacy Policy please email us at:


Entities collecting personal information
Personal information on this Site and through any associated ‘offline’ activities is collected by Appleseed Inspirations Pty Ltd (A.B.N. 81 117 408 803), whose registered address and telephone number are:
Appleseed Inspirations Pty Ltd
7 Westbury Place
Devonport  TAS  7310
AUSTRALIA

Telephone number: +61 (03) 6424 1713

The Site contains, and various written communications may contain, links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.


Collection of personal information
As a visitor to this Site or prospective customer, you can engage in many activities without providing any personal information, e.g. telephone support. In connection with other activities, such as subscribing to our e-mailing list or requesting computer support, Appleseed Inspirations may ask you to provide certain information about yourself by filling out and submitting an online form or by completing a physical Service Agreement form. It is completely optional for you to engage in these activities, and some ‘cash sale’ transactions with Appleseed Inspirations may not require you to submit any personal information. However, if you elect to engage in these activities or require a tax invoice for warranty purposes (in the case of some ‘cash sale’ transactions), Appleseed Inspirations may ask that you provide personal information, such as your first and last name, mailing or residential address (including postcode), e-mail address, telephone number, and other personal information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Appleseed Inspirations has established relationships with various service providers whose services are available to you from websites that are linked to the Site or within various written communications. Typically, these providers offer services that Appleseed Inspirations customers might find useful, such as those that can be used in conjunction with Appleseed Inspirations services. In order to use those services, you may be required to provide personal information to the providers. Unless expressly provided to the contrary, personal information that you provide while you are visiting a provider's website will be subject to the privacy policy posted on such site. You should be aware that our agreements with these service providers often provide that they may share with Appleseed Inspirations personal information collected from you. In such instances, Appleseed Inspirations may use this information in a manner consistent with this Privacy Policy.

In order to reduce errors in our database, authenticate our users, and prevent abuse of our system, we may on occasion supplement or confirm the personal information you submit to us with information from third-party sources. For example, we may confirm your address and telephone number with details provided by Sensis’ White Pages (freely accessible online at their website, http://www.whitepages.com.au) to qualify your personal information and prevent errors in our database. As permissible, we may also supplement the personal information you provide to us with demographic and other information (such as age or interest in photography) in order to make it more likely that marketing communications we send will be of interest to you.


How your personal information is used
Appleseed Inspirations collects your personal information primarily for the purposes of facilitating the supply of services and products to you. For example, if you have computer support provided or purchase a product, the information is used to generate your tax invoice (except for some ‘cash sale’ transactions where your personal information is not mandatory and you have requested to remain anonymous). Your personal information is also used to track customer preferences and keep you informed about product upgrades, special offers, and other services and products of Appleseed Inspirations and selected third parties unless you have opted not to receive such marketing communications.


Updating your personal information and privacy preferences
Appleseed Inspirations takes reasonable steps to ensure the personal information and privacy preferences you provide are accurate, complete and up-to-date. You have the right to access and correct your personal information and privacy preferences (such as whether you wish to receive marketing communications from Appleseed Inspirations) at any time. This may be accomplished by visiting our registered address, emailing us with the subject “Change of Address/Privacy”at:

or by writing to or calling:
Appleseed Inspirations Pty Ltd
ATTN: Change of Address/Privacy
P.O. Box 5001
Devonport  TAS  7310
AUSTRALIA

Telephone number: +61 (03) 6424 1713

If you provide Appleseed Inspirations with inconsistent privacy preferences (for example, by indicating on one occasion that we may contact you with marketing communications and indicating on another occasion that they may not), Appleseed Inspirations will endeavor to confirm and update your privacy preferences in a timely and accurate manner.


Protection of your personal information
The personal information that you provide to Appleseed Inspirations is protected in several ways. Your personal information resides on a secure computer that only selected Appleseed Inspirations personnel have access to via password. Any physical forms that are submitted will be filed within a secure filing cabinet that only selected Appleseed Inspirations personnel have access to via key.

Additionally, you may like to protect your personal information through a password and unique customer ID selected by you (these details are stored in a secure customer card file on a secure computer). If set in place, this password and customer ID will be used to confirm your identity when communicating with Appleseed Inspirations via telephone or email. We recommend that you do not divulge your password to anyone unauthorised to access or make changes to your personal information, or order services or products on your behalf. Likewise, we recommend that you do not forget or misplace your password or customer ID, as to reset this additional security feature will require either a personal visit, or authorised letter or facsimile, and will incur an administration fee.

Appleseed Inspirations protects your personal information and thereby strives to prevent unauthorised parties from viewing such information once it is submitted to Appleseed Inspirations.


Your choices with respect to personal information
Appleseed Inspirations recognises and appreciates the importance of responsible use of personal information collected from you. Appleseed Inspirations may communicate information to you regarding services, products, and special offers available from Appleseed Inspirations or selected third parties unless you have opted not to receive such communications, although we may find it necessary to communicate with you regarding your use of the services on the Site, or important news regarding Appleseed Inspirations. Except in the particular circumstances described in this Privacy Policy, Appleseed Inspirations will also not provide your name to other companies or organisations without your consent.

There are other instances in which Appleseed Inspirations may divulge your personal information, such as where required by law, regulation, or litigation. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.


Privacy complaints
Appleseed Inspirations takes its customers’ privacy concerns seriously. If you believe that we have not complied with this Privacy Policy with respect to your personal information, you may write to the Director of Appleseed Inspirations. In your letter, please describe in as much detail as possible the ways in which you believe that the Appleseed Inspirations Privacy Policy has not been complied with. We will investigate your complaint promptly. If you do not receive acknowledgment of your complaint or your complaint is not satisfactorily addressed, you may then contact the Department of Consumer Affairs to obtain advice on further action with Appleseed Inspirations to resolve your concerns. You may also like to visit the Consumers Online website, http://www.consumersonline.gov.au, to learn more about your consumer rights, and steps to resolving a customer dispute.

Also, please note that Appleseed Inspirations is not responsible for the content or privacy practices of third-party websites to which this Site may link or which may be referred via email or printed material. You should review the privacy policy of such sites before using them.


Changes in Privacy Policy
All personal information that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. Appleseed Inspirations reserves the right to change the Privacy Policy from time to time at its sole discretion and will provide notice of material changes on the home page of the Site and will hold a copy at our registered office. If as the result of such changes, you want to alter the ways in which Appleseed Inspirations is allowed to use your personal information, you can do so by following the procedure described in the section entitled “Updating your personal information and privacy preferences.” You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy after such notice has been posted with the following exception: If at the time you provide personal information to Appleseed Inspirations you are given the opportunity (as you currently are) to limit how such information will be used to communicate with you, either by Appleseed Inspirations or by third parties, Appleseed Inspirations will not change your preference in this regard without your express consent.

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